Get In Touch

Email Icon

Email

Send our customer team an email

info@greatcover.com

Location Icon

UK Office

GreatCover
Parkview,
82 Oxford Road,
Uxbridge,
UB8 1UX

Telephone Icon

Telephone

Tuesday 23rd Dec — 09:00am - 5:00pm

Wednesday 24th Dec — Closed

Thursday 25th Dec — Closed

Friday 26th Dec — Closed

Saturday 27th Dec — Closed

Sunday 28th Dec — Closed

Monday 29th Dec — 09:00am - 5:00pm

Tuesday 30th Dec — 09:00am - 5:00pm

Wednesday 31st Dec — 09:00am - 5:00pm

Thursday 01st Jan — Closed

Friday 02nd Jan — 09:00am - 5:00pm

Complaints

If you have a complaint about the sale of your policy or our website, please contact us at customercomplaints@covermore.com

We will do our best to resolve your complaint within 8 weeks of receipt of your initial complaint.

If we are unable to resolve your complaint you may refer the matter with the Financial Ombudsman Service (https://www.financial-ombudsman.org.uk/). Our full Complaints Procedure is available on request.

For all other complaints (including about Claims), please refer to the Complaints Procedure of your policy wording.