Make a claim

Policies issued on or after 1st March 2023 and 30th September 2023 underwritten by Euroins AD:

If you require the Emergency & Medical Services, please contact Global Response operated by Global Response on 0044 (0) 331 630 4697 or email: 247assistance@imglobal.com.

For all other claims please call Reactive Claims on 0331 630 4698 or register a claim online by clicking here: www.reactiveclaims.com.

Alternatively, you can email: Info@ReactiveClaims.com.

Submitting a claim online is the quickest way to have your claim processed.

The notification must be made within 31 days or as soon as possible thereafter following a bodily Injury, illness, disease, incident, event, redundancy or the discovery of any loss, theft or damage which may give rise to a claim under this policy.

When contacting the claims department, please have the following information to hand:

• Reference: Greatcover.com UK
• Policy number
• Date insurance purchased
• Resort and country visited
• Value of claim
• Brief circumstances
• Travel dates
• Incident date

Failure to have the above information to hand may result in your claim being delayed.

If your policy was issued on or before 28 February 2023, please contact Customer Service on 0333 355 0255 or info@greatcover.com