Make a claim

If you require Emergency & Medical Services, please contact Zurich Assist on +44 (0)203543 4704

For all other claims, the fastest and easiest way to submit a claim is through our claims portal. Here you can let us know about new claims, get updates on existing claims and safely and securely share documents with us and contact the claims team, just follow this link:

Submit a claim

Alternatively, you can call our claims team on 0207 953 9307

If you submitted a claim prior to 02/11/2026 that is still ongoing, don’t worry – it will continue to be handled by your current provider. You can contact them on 0333 355 0275