Customer Service: 0333 355 0255
 
 *Sales: 0844 871 0255
 
*Calls cost 7p per minute plus your phone company's access charge
 Customer Service: 0333 355 0255
 
 *Sales: 0844 871 0255
 
*Calls cost 7p per minute plus your phone company's access charge

Contact us

UK Office

  • Greatcover.com
  • 1 Neptune Court,
  • Vanguard Way,
  • Cardiff, CF24 5PJ.
  • Opening Hours
  • Monday - Friday: 08:30 – 18:30
  • Saturday: 09:30 – 16:00
  • Sunday: 10:00 – 14:00

Complaints

If you have a complaint about the sale of your policy or our website, please contact us on complaints@blueinsurance.co.uk.

We will do our best to resolve your complaint within 8 weeks of receipt of your initial complaint.

If we are unable to resolve your complaint you may refer the matter with the Financial Ombudsman Service (https://www.financial-ombudsman.org.uk/). You will also be able to use the EC On-line Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr/ who will notify the Financial Ombudsman Service on your behalf. Our full Complaints Procedure is available on request.

For all other complaints (including about Claims), please refer to the Complaints Procedure of your policy wording.

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Blue Insurance Limited trading as Greatcover.com is authorised by the Central Bank of Ireland and subject to limited regulation by the Financial Conduct Authority.
Details about the extent of our regulation by the Financial Conduct Authority are available from us on request.

We collect personal information in order to provide you with a quote, contract of insurance (where applicable) and for marketing purposes. Further details on this and how your data is processed can be found in our privacy policy.
 

UK Office: 1 Neptune Court, Vanguard Way, Cardiff, CF24 5PJ.
Customer Service   0333 355 0255   |   Sales*   0844 871 0255  *Calls cost 7p per minute plus your phone company's access charge.
  info@greatcover.com   |   Follow Us on Facebook  
UK Office: 1 Neptune Court, Vanguard Way, Cardiff, CF24 5PJ.
Customer Service   0333 355 0255
Sales*   0844 871 0255
*Calls cost 7p per minute plus your phone company's access charge.