Make A Claim

If your policy was issued between 01/04/2013 and 31/05/2014 then please click here for furter details

If your policy was issued on or after the 01/10/2014 then please contact:

Mapfre Assistance Travel Claims

Tel: 091 560 638

You must give written notice to Mapfre Assistance Travel Claims as soon as possible, but in any event within 31 days.

The above links are PDF downloads that are required to be printed and fully completed by you and returned to:

MAPFRE Assistance Travel Claims,
Ireland Assist House,
22-26 Prospect Hill,

Please ensure that all Original Documentation in support of your claim is sent with your claims form as photocopies are not acceptable and can lead to a delay in the handling of your claim.

An acknowledgement letter will be sent to you upon receipt of your completed claims form that will advise you of your claims reference number. Please ensure that this reference is quoted in any future contact.

Arc Legal Assistance Ltd,
The Gatehouse,
Lodge Park,
Lodge Lane,

Tel: 0844 770 9000